Terms and Conditions

1. Introduction and Acceptance of Terms

1.1 Agreement to Terms

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Client," "Traveler," "you," or "your") and Beneath the Map, LLC, a Wyoming limited liability company doing business as Beneath the Map Travel (the "Company," "we," "us," or "our"). By booking any service, accessing our website, or participating in any program offered by Beneath the Map Travel, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2 Booking Authority

If you make a booking on behalf of other travelers (including family members, friends, or colleagues), you represent and warrant that you are authorized to act on behalf of all persons named in the booking, that you have made all such persons aware of these Terms, that you have obtained their agreement to be bound by these Terms, that you accept joint and several liability for all obligations arising from the booking, and that you are designated as the Primary Contact for all communications relating to the booking.

1.3 Capacity to Contract

By making a booking, you represent and warrant that you are at least 18 years of age, that you have the legal capacity to enter into binding contracts, that all information provided is accurate, complete, and current, and that you will notify us immediately of any changes to your information.

1.4 Service Eligibility

Our services are available only to individuals who can form legally binding contracts under applicable law. If you do not qualify, please do not attempt to book our services.

2. Definitions

For purposes of these Terms, the following definitions apply. "Booking" means any reservation or purchase of services from Beneath the Map Travel, confirmed by a booking confirmation invoice. "Booking Confirmation" means the written confirmation (electronic or physical) issued by Beneath the Map Travel following receipt of your deposit and acceptance of your booking. "Departure Date" means the first date of service delivery as specified in your booking confirmation. "Final Payment" means the remaining balance of the total trip price after deduction of the deposit. "Force Majeure Event" means any event beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government restrictions, natural disasters, pandemics, epidemics, strikes, or other circumstances specified in Section 18. "Location Scout Package" means reconnaissance services for relocation exploration as detailed in Section 14. "Full Relocation Package" means comprehensive end-to-end relocation support services as detailed in Section 14. "Services" means all travel arrangement services, relocation services, group travel experiences, digital products, and related offerings provided by Beneath the Map Travel. "Third-Party Supplier" means any independent contractor, service provider, or partner (including but not limited to airlines, hotels, ground transportation providers, accommodation providers, tour operators, Fora Travel, and local guides) whose services form part of your booking. "Travel Services" means custom travel design and booking services provided through our partnership with Fora Travel.

3. Company Information and Regulatory Compliance

3.1 Company Details

Our legal name is Beneath the Map, LLC, operating as Beneath the Map Travel. We are formed under the laws of Wyoming. Our principal office is located at 22642 SE 280th Place, Maple Valley, WA 98038. You may contact us by email at info@beneaththemaptravel.com or by phone at +1-619-701-8735. Our website is www.beneaththemaptravel.com.

3.2 Seller of Travel Registration

Beneath the Map, LLC maintains all required seller of travel registrations in jurisdictions where such registration is mandatory. Registration as a seller of travel does not constitute approval or endorsement by any state or regulatory authority.

3.3 Travel Agent Partnership

Travel booking services are provided through our partnership with Fora Travel, a registered and licensed travel agency. Fora Travel maintains appropriate licenses, bonds, and professional registrations required for travel agency operations.

3.4 Not a Tour Operator

Beneath the Map, LLC is not a tour operator or transportation carrier. We act as an intermediary arranging services provided by independent third-party suppliers. Our liability is limited as set forth in Section 20.

4. Services Provided

4.1 Service Categories

Beneath the Map Travel provides four primary categories of services. First, we offer Personalized Travel Services, which include custom travel itinerary design for destinations in Africa and Latin America, travel booking through our Fora Travel partnership, destination research and recommendations, cultural immersion experience coordination, accommodation arrangements and booking, and activity and excursion coordination. Second, we provide Relocation Services encompassing Location Scout Packages for relocation exploration, Full Relocation Packages for comprehensive move support, pre-departure planning and coordination, on-ground arrival support and orientation, cultural integration resources, and ongoing mentorship and check-ins. Third, we facilitate Group Travel Experiences consisting of small group immersive journeys typically for six to twelve participants, curated programming and facilitation, accommodation and meal coordination, cultural activities and excursions, and leadership by Beneath the Map Travel founders or facilitators. Fourth, we offer Digital Products including destination guides and relocation resources, assessment tools and workbooks, educational content and courses, and travel planning templates.

4.2 Service Descriptions

All services are described in good faith based on information available at the time of booking. We reserve the right to make reasonable substitutions of equivalent or superior services when necessary due to circumstances beyond our control.

4.3 Transformation and Personal Growth Disclaimer

While our services are designed to support personal exploration and growth through cultural immersion and international experiences, we make no guarantees regarding specific personal transformation outcomes, resolution of personal, relationship, or career challenges, emotional

or psychological breakthroughs, or life satisfaction or fulfillment. Results vary based on individual circumstances, readiness, and personal work. Our services provide context, community, and support but cannot guarantee specific transformation outcomes.

4.4 Services Not Included

Unless explicitly stated in your booking confirmation, the following are not included in our services: international or domestic airfare (unless specified in group travel packages), travel insurance, passport and visa fees, vaccinations and medical preparations, meals not specified in itinerary, personal expenses and incidentals, tips and gratuities, optional activities or excursions, airport transfers (unless specified), single supplement charges for group travel, and activities during free time.

5. Booking Process and Confirmation

5.1 Booking Request

All bookings begin with a booking request submitted through our website, email, phone, or online booking system. A booking request does not constitute a confirmed booking until we have issued a booking confirmation per Section 5.3.

5.2 Deposit Requirements

To confirm your booking, the following non-refundable deposits are required. For Personalized Travel Services, deposits are determined by Fora Travel's requirements and the specific services booked, typically ranging from ten to thirty percent of total booking value or as specified by suppliers, with deposit requirements communicated at time of booking request. For Relocation Services, Location Scout Packages require a fifty percent non-refundable deposit ranging from $1,750 to $2,500, while Full Relocation Packages require a fifty percent non-refundable deposit ranging from $6,000 to $9,000, both due at time of booking. For Group Travel Experiences, a $1,500 per person non-refundable deposit is due at time of booking, and if booking within sixty days of departure, full payment is required. For Digital Products, full payment is due at time of purchase with no deposits required, and products are non-refundable upon delivery.

5.3 Booking Confirmation

A contract between you and Beneath the Map Travel comes into existence when we receive your completed booking request with all required information, we receive your non-refundable deposit, we issue a booking confirmation invoice, and you receive confirmation via email or other agreed method. The booking confirmation will specify services booked, dates of service,

pricing and payment schedule, participants' names, special requests or requirements noted, payment due dates, and cancellation terms applicable to your booking.

5.4 Online Booking Confirmations

For bookings initiated through our online booking system, submission of an online booking form constitutes a booking request only. You will receive automated acknowledgment of receipt, but booking is not confirmed until we issue formal booking confirmation per Section 5.3. We reserve the right to decline booking requests at our discretion. Typical response time is one to three business days.

5.5 Accuracy of Information

You are responsible for ensuring all information provided in your booking request is accurate and complete, including full legal names exactly as they appear on passport, date of birth, passport numbers and expiration dates, nationality, contact information, dietary requirements or restrictions, medical conditions requiring disclosure, and special needs or accessibility requirements. Any errors or omissions in the information you provide may result in additional fees, inability to provide services, or cancellation of your booking without refund.

5.6 Special Requests

We will make reasonable efforts to accommodate special requests such as dietary needs, accessibility requirements, or room preferences, but we cannot guarantee fulfillment. Special requests do not form part of the contract unless explicitly confirmed in writing by Beneath the Map Travel.

6. Payment Terms and Conditions

6.1 Final Payment Due Dates

Final payment for the balance of your booking is due according to the following schedule. For Personalized Travel Services, final payment is due fifty-six days before departure date, and bookings made within fifty-six days require immediate full payment. For Relocation Services, Location Scout Packages require final payment fourteen days before service commencement, and Full Relocation Packages require final payment thirty days before arrival date or service commencement, with bookings made within these windows requiring immediate full payment. For Group Travel Experiences, final payment is due sixty days before departure date, and bookings made within sixty days require immediate full payment. For Digital Products, full payment is due at time of purchase.

6.2 Payment Methods

We accept credit cards (Visa, Mastercard, American Express), debit cards, bank transfers (ACH/Wire), and payment platforms as specified on our website. Payment processing fees, if any, will be disclosed prior to payment completion.

6.3 Late Payment

If final payment is not received by the due date, we reserve the right to treat your booking as cancelled, cancellation fees per Section 8 will apply, your deposit is forfeited, we may release reserved accommodations and services, and you remain liable for any fees incurred by Third-Party Suppliers.

6.4 Currency

All prices are quoted in U.S. Dollars (USD) unless otherwise specified. If you pay in a currency other than USD, the exchange rate applied will be that determined by your payment processor at the time of transaction.

6.5 Payment Confirmation

You will receive written confirmation by email or electronic means for each payment received. Please retain all payment confirmations for your records.

7. Pricing and Price Changes

7.1 Pricing Validity

Prices are valid as quoted at the time of your booking confirmation. We reserve the right to change prices for future bookings at any time without notice.

7.2 Variable and Seasonal Pricing

Our pricing may vary based on demand and availability, seasonality, exchange rate fluctuations, supplier cost changes, and other market conditions. It is possible that different clients pay different prices for the same services booked at different times.

7.3 Price Increases After Booking

We reserve the right to increase the price of your confirmed booking in the following circumstances. If significant unfavorable changes in exchange rates occur affecting costs of

services provided by foreign suppliers, we may adjust pricing up to thirty days before departure. If significant increases in fuel surcharges or transportation cost increases occur beyond our control, adjustments may be made up to thirty days before departure. For government-imposed changes including new or increased taxes, new or increased fees or levies, or government-mandated surcharges, adjustments may be made up to departure date if unavoidable.

7.4 Price Increase Rights

If we exercise our right to increase prices, we will notify you in writing immediately. You will be responsible for increases up to two percent of the total booking price. For increases exceeding ten percent of total booking price, you may accept the increase and proceed with booking, or cancel the booking and receive full refund of all payments made. You must notify us of your choice within fourteen days of receiving notice. Failure to respond within fourteen days constitutes acceptance of the price increase.

7.5 No Price Reductions

We are not obligated to reduce your price if costs decrease after your booking is confirmed, unless required by law.

8. Cancellations and Refunds

8.1 Cancellation by Client

All cancellations must be received in writing (email acceptable) to info@beneaththemaptravel.com and will be effective from the date we receive your written cancellation request.

8.2 Cancellation Fees - Personalized Travel Services

Cancellation fees for personalized travel services depend on the specific suppliers and services booked. General guidelines are as follows: more than sixty days before departure results in loss of deposit; fifty-nine to thirty-one days before departure incurs fifty percent of total booking price; thirty to fifteen days before departure incurs seventy-five percent of total booking price; and fourteen days or less before departure results in one hundred percent of total booking price with no refund. Specific cancellation terms for your booking will be provided in your booking confirmation and may differ from these general terms based on supplier requirements.

8.3 Cancellation Fees - Relocation Services

For Location Scout Packages, cancellation more than thirty days before service commencement results in loss of deposit (fifty percent), twenty-nine to fifteen days before service commencement incurs seventy-five percent of package price, and fourteen days or less results in one hundred percent of package price with no refund. For Full Relocation Packages, cancellation more than sixty days before service commencement results in loss of deposit (fifty percent), fifty-nine to thirty-one days before service commencement incurs seventy percent of package price, and thirty days or less results in one hundred percent of package price with no refund.

8.4 Cancellation Fees - Group Travel Experiences

Cancellation more than ninety days before departure results in loss of deposit ($1,500 per person). Cancellation eighty-nine to sixty-one days before departure incurs fifty percent of total experience price. Cancellation sixty to thirty-one days before departure incurs seventy-five percent of total experience price. Cancellation thirty days or less before departure results in one hundred percent of experience price with no refund.

8.5 Digital Products

Digital products are non-refundable once delivered or accessed. You may request a refund within twenty-four hours of purchase if you have not accessed or downloaded the product.

8.6 Refund Processing

Refunds, if applicable, will be processed to the original payment method and will be issued within thirty days of written cancellation request. Any credit card processing fees are non-refundable, and refund amounts are subject to currency exchange rates at time of refund.

8.7 Partial Cancellations

If you cancel one or more travelers from a multi-person booking, per-person cancellation fees apply for each cancelled traveler. Remaining travelers may face price increases if per-person rates change, single supplements may apply if occupancy changes for group travel, and we may require full cancellation and rebooking if significant changes occur.

8.8 No-Show

Failure to show up for any service without prior cancellation will be treated as a cancellation on the departure date, resulting in one hundred percent cancellation fee (total forfeiture), no refunds, and no credits or future travel benefits.

8.9 Travel Insurance Strongly Recommended

We strongly recommend purchasing comprehensive travel insurance immediately upon booking to protect against cancellation fees, medical emergencies, and other unforeseen circumstances. See Section 10 for detailed insurance requirements.

9. Changes to Bookings

9.1 Changes Requested by Client

Any changes to your booking including dates, services, or participants are subject to availability of alternative services, our approval and acceptance, Third-Party Supplier approval and acceptance, payment of change fees as outlined below, and payment of any cost differences.

9.2 Change Fees

Administrative fees for changes requested by clients are as follows. Name changes cost $100 per name change per person, are subject to Third-Party Supplier approval, may be subject to supplier-imposed fees, are not permitted within fourteen days of departure for most services, and passport name changes must match exactly. Date changes cost $150 per booking plus any difference in pricing or supplier fees, are subject to availability, and are not permitted within thirty days of departure. Service changes cost $100 administrative fee per change request plus any cost differences in services, are subject to availability, and are limited or prohibited within thirty days of departure.

9.3 Changes by Beneath the Map Travel

We reserve the right to make minor changes to bookings, which may include reasonable changes to accommodation of similar standard, changes to ground transportation of similar standard, changes to meal venues of similar standard, reasonable adjustments to itinerary timing, and substitution of guides or facilitators with equivalent qualified personnel. Minor changes do not entitle you to compensation or cancellation rights, and we will inform you of minor changes as soon as reasonably practicable.

Significant changes are those that substantially affect the nature of your booking, including change of departure date by more than forty-eight hours, change in primary destination, significant reduction in included services, or change resulting in price increase exceeding five percent. If we make a significant change before departure, we will notify you as soon as reasonably possible, and you may choose to accept the changed booking, accept an alternative booking of comparable value if available, or cancel and receive full refund of all payments

made. You must notify us of your choice within seven days, and compensation may be provided depending on timing and nature of change.

We reserve the right to cancel any booking at any time prior to departure. If we cancel your booking other than for Force Majeure as detailed in Section 18, the following compensation applies. Cancellation more than ninety days before departure results in full refund of all payments made with no additional compensation. Cancellation eighty-nine to thirty-one days before departure results in full refund of all payments made plus compensation of $250 per person or alternative booking of equal or greater value. Cancellation thirty days or less before departure results in full refund of all payments made plus compensation of $500 per person or alternative booking of significantly greater value.

9.4 Minimum Participant Requirements

Group travel experiences and certain services require minimum participant numbers. Group Travel Experiences require a minimum of four participants with a maximum of twelve. Certain Travel Services have minimum requirements set by suppliers. If minimum numbers are not met, we will notify you no later than thirty days before departure, and you may accept cancellation with full refund, accept alternative dates or itinerary, or pay supplemental fee to guarantee departure if offered.

9.5 Changes Not Permitted

The following changes are generally not permitted: name changes within fourteen days of departure, date or service changes within ten days of departure, any changes to permits or bookings that cannot be modified such as Inca Trail permits, and changes after services have commenced.

10. Travel Insurance Requirements

10.1 Mandatory Travel Insurance

Comprehensive travel insurance is mandatory for all bookings and must be purchased no later than fourteen days after making your deposit. Your travel insurance policy must include at minimum medical coverage of at least USD $200,000, emergency medical evacuation and repatriation, trip cancellation and interruption coverage, coverage for destinations included in your booking, twenty-four-hour emergency assistance, and coverage for all participants on your booking.

10.2 Proof of Insurance

You must provide proof of qualifying travel insurance at time of final payment or no later than thirty days before departure, whichever is earlier. Failure to provide proof may result in cancellation of your booking. Proof must include policy number, insurance company contact information, confirmation of coverage types and amounts, emergency contact numbers, and dates of coverage matching your travel dates.

10.3 Insurance Recommendations

We recommend purchasing insurance that includes "Cancel for Any Reason" coverage, which typically requires purchase within fourteen days of deposit, pre-existing medical condition coverage, adventure sports coverage if applicable, coverage for valuable items and equipment, delayed departure and missed connection coverage, and coverage for epidemics or pandemics if traveling during such events.

10.4 We Are Not Insurance Providers

Beneath the Map Travel does not provide travel insurance and is not responsible for verifying adequacy of your coverage, claims related to insurance, costs arising from lack of adequate insurance, or disputes with insurance providers.

10.5 Medical Insurance for Relocation Services

Clients booking relocation services must either maintain comprehensive international health insurance, immediately obtain qualifying health insurance upon relocation, or demonstrate adequate financial resources for medical expenses.

11. Traveler Responsibilities and Requirements

11.1 Information Accuracy

You are responsible for providing accurate, complete, and current information; ensuring all names match government-issued identification exactly; updating us immediately of any changes to your information; verifying all details in booking confirmation; and notifying us immediately of any errors or discrepancies.

11.2 Pre-Departure Preparation

You are responsible for reading all pre-departure information provided, attending any required pre-departure meetings or orientations, understanding the physical, cultural, and logistical requirements, preparing appropriately for destination climate and conditions, packing

appropriate clothing and equipment, and arranging travel to and from meeting points unless transfers are included.

11.3 Communication

You must monitor email regularly for communications from us, check spam and junk folders for our emails, respond promptly to requests for information, maintain updated contact information with us, provide emergency contact information for next of kin, and maintain communication device during travel when possible.

11.4 Compliance

You must comply with all applicable laws and regulations, follow instructions from Beneath the Map Travel staff and Third-Party Suppliers, respect local customs, cultures, and communities, behave appropriately and respectfully at all times, not engage in illegal activities, not bring illegal substances, weapons, or contraband, and not participate in exploitative tourism such as orphanages or unethical animal encounters.

11.5 Acceptance of Risk

By booking with us, you acknowledge that travel to certain destinations involves inherent risks, that you have reviewed country-specific travel warnings and advisories, that you accept these risks voluntarily, that you will take reasonable precautions for your safety, and that you will follow safety guidelines provided.

11.6 Financial Responsibility

You are financially responsible for all booking payments per these Terms, personal expenses and incidentals, costs of optional activities, medical expenses and medications, costs arising from your failure to comply with requirements, costs arising from your inability to participate in services, damage you cause to property, and additional costs from your behavior or misconduct.

12. Health, Medical, and Fitness Requirements

12.1 Medical Disclosure

You must disclose at time of booking any medical conditions that may affect participation, any medications you take regularly, any allergies especially food allergies, any mobility limitations or accessibility needs, any mental health conditions requiring support or accommodation, pregnancy, and any recent surgeries or injuries. Failure to disclose relevant medical information

may result in denial of service without refund, termination of services without refund, liability for costs arising from non-disclosure, or inability to claim on insurance.

12.2 Fitness Requirements

Many of our services, particularly group travel experiences and cultural immersion experiences, may require walking significant distances on uneven terrain, navigating stairs without elevators, adapting to basic accommodation conditions in some locations, tolerance of different food and water, and ability to manage in environments with limited medical facilities. You must assess whether you have the physical and mental fitness required. We can provide detailed information about specific requirements for your booking.

12.3 Medical Assistance During Travel

We are not medical professionals and cannot provide medical advice. You are responsible for obtaining necessary medical care and for all costs of medical treatment. We will assist in connecting you with local medical facilities when requested. Emergency medical evacuation costs are your responsibility, which is why insurance is required as detailed in Section 10.

12.4 Medical Clearance

For certain services, we may require medical clearance from a licensed physician, completion of medical assessment forms, or proof of ability to participate safely. This especially applies to relocation services and extended travel experiences.

12.5 Mental Health

We are committed to supporting travelers with mental health needs, but we are not mental health professionals and cannot provide therapeutic services. You must be stable enough to travel independently or with appropriate support. We reserve the right to decline service to individuals in active mental health crisis. We will provide referrals to local mental health resources when possible. See Section 12.7 regarding our right to terminate services.

12.6 Pregnancy

If you are pregnant, you must disclose this at booking and throughout pregnancy, must provide medical clearance to travel, and are responsible for assessing risks to yourself and unborn child. Many airlines restrict travel after twenty-eight to thirty-six weeks, and travel insurance may have pregnancy-related exclusions.

12.7 Right to Refuse or Terminate Services

We reserve the right to refuse service or terminate services without refund if we believe your health or fitness poses risk to yourself or others, if you fail to disclose relevant medical conditions, if your condition deteriorates during services, if you cannot participate safely in booked activities, or if medical professionals advise against your continued participation.

13. Passports, Visas, and Documentation

13.1 Passport Requirements

You are solely responsible for ensuring you possess a valid passport that is valid for at least six months beyond your intended return date, has sufficient blank pages typically two to four for entry and exit stamps, is not damaged or altered, contains accurate information matching booking details, and meets specific destination requirements.

13.2 Visa Requirements

You are solely responsible for obtaining all necessary visas, including entry visas for all countries on your itinerary, transit visas if required, special permits such as work permits or residence permits if applicable, return or onward travel documentation if required, and visa validity covering entire stay plus buffer.

13.3 Our Role in Visa and Documentation

We provide general information about documentation requirements and may connect you with visa services or immigration attorneys, but we are not responsible for visa denials or delays, do not guarantee accuracy of visa information provided, and advise that requirements change frequently so you must verify with appropriate authorities.

13.4 Consequences of Documentation Failures

If you fail to obtain or present proper documentation, you will be denied boarding, entry, or service; no refunds will be provided; you are responsible for all costs incurred; cancellation fees per Section 8 apply if you cannot travel; and you may face deportation, fines, or detention.

13.5 Special Permits

Some activities or destinations require special permits. We will inform you of known permit requirements and may assist in obtaining permits when part of our service, but you are responsible for ensuring timely permit acquisition. Permits may be non-refundable and non-transferable, and some permits like Inca Trail permits cannot be changed once issued.

13.6 Health Documentation

You may need vaccination certificates such as Yellow Fever or COVID-19, health declarations or medical forms, negative test results, or prophylaxis documentation such as malaria medication. You are responsible for obtaining required vaccinations well in advance, carrying proof of vaccination, understanding and complying with health requirements, and covering costs of all health documentation.

13.7 Destination-Specific Requirements

Each destination may have unique requirements including specific visa types for different purposes such as tourism, business, or education; proof of onward travel; proof of sufficient funds; hotel reservations or invitation letters; and background checks or police clearances. We will inform you of known requirements for your specific booking.

13.8 Relocation Services - Additional Requirements

For relocation services, additional documentation typically includes long-term visa or residence permit applications, apostilled documents such as birth certificates or marriage certificates, criminal background checks, proof of income or financial stability, education or professional credentials, and housing contracts or proof of accommodation. We provide guidance but cannot guarantee approval.

14. Relocation Services-specific Terms and Conditions

14.1 Nature of Relocation Services

Relocation services provide guidance, support, and coordination for international moves. We provide expert advice based on lived experience, connections to trusted service providers, practical support through relocation process, cultural integration resources, and ongoing mentorship and check-ins. We do not provide legal advice as we are not attorneys, immigration legal services though we connect you with attorneys, financial advice or investment guidance, guarantees of successful relocation, guarantees of visa or permit approval, housing guarantees or real estate services, or employment services or job placement.

14.2 Location Scout Package

The Location Scout Package includes five to seven days of immersive destination exploration, accommodation arrangements during scout visit, neighborhood tours with cultural context, introduction to expat communities and local contacts, three to five property viewings with

guidance, comprehensive orientation covering banking, healthcare, schools, and daily life, detailed cost of living analysis, connection with immigration attorneys for consultation, comprehensive written feasibility report, and thirty days post-visit email and phone support. This package does not guarantee you will find suitable housing, does not guarantee immigration attorney will accept your case, does not guarantee you will decide to relocate, and properties shown are examples as we do not control availability. The feasibility report is advisory only and not legal or financial advice.

14.3 Full Relocation Package

The Full Relocation Package includes everything in Location Scout Package plus comprehensive pre-departure planning and timeline, housing procurement support and lease negotiation, visa application management and immigration attorney liaison, shipping and logistics guidance for possessions, on-ground arrival support including airport pickup, first-week intensive orientation, complete practical setup coordination covering banking, phone, utilities, healthcare, and driver's license, cultural integration resources and language learning connections, structured check-ins at thirty, sixty, and ninety days, and ongoing mentorship through first ninety days. We coordinate and guide but you make final decisions. We cannot guarantee visa or permit approval, housing availability or lease approval, successful adjustment or happiness, control over third-party service providers, employment opportunities, or your financial solvency.

14.4 Visa and Immigration Support

We provide coordination and guidance, not legal services. We connect you with qualified immigration attorneys with whom you contract directly, and we are not parties to that relationship. Attorney fees are separate and your responsibility. We cannot guarantee visa or permit approval. Immigration processes can change, and timing and requirements may shift. You are ultimately responsible for visa compliance, and visa denials do not entitle you to refunds from us.

14.5 Housing Assistance

We help you find and evaluate housing options, but we do not own or control properties shown, do not guarantee availability, pricing, or landlord approval, and you are responsible for lease agreements and deposits, understanding lease terms, and due diligence on properties. We are not real estate agents or property managers, and housing market conditions can change rapidly.

14.6 Timeline and Duration

Relocation is a complex process requiring flexibility. Timelines are estimates based on typical scenarios. Delays can occur due to visa processing, housing availability, and other factors. We will work diligently but cannot guarantee specific timelines, and additional fees may apply if services extend beyond estimated timeframes.

14.7 Financial Considerations

You are responsible for all costs of relocation including moving, shipping, and deposits; cost of living in destination; housing deposits and rent; visa and legal fees; all setup costs such as utilities and furniture; buffer funds for unexpected expenses; and ongoing financial sustainability. We strongly recommend maintaining minimum six to twelve months living expenses saved, emergency fund beyond relocation costs, stable income source or significant savings, and financial planning with qualified advisors.

14.8 Emotional and Psychological Readiness

Relocation involves significant stress and adjustment. Culture shock is normal and expected. Homesickness and loneliness are common. Frustration with bureaucracy and logistics is typical. Relationship strains may occur, and questioning your decision is normal. We provide emotional support and mentorship, realistic expectations and preparation, connection to mental health resources when needed, and ongoing check-ins during critical adjustment period. We do not provide therapy or clinical mental health services, guarantee of emotional satisfaction or happiness, or solution to pre-existing mental health challenges. You should consider whether relocation will genuinely address your needs, whether you have adequate support systems, whether you are fleeing problems or moving toward growth, and whether you need therapeutic support before or during relocation.

14.9 Client Screening for Relocation Services

We reserve the right to decline relocation services to clients who are in acute mental health crisis, have unrealistic expectations we cannot manage, lack financial resources for sustainable relocation, cannot obtain necessary visas or permits, show signs of impulsivity without adequate planning, or demonstrate inability to handle stress or ambiguity. This protects both you and our business reputation.

14.10 Post-Relocation Support

After the initial ninety-day intensive support period, you are expected to be largely self-sufficient. We remain available for questions and guidance. Additional support may be

available for fees. We maintain relationships but cannot provide indefinite services, and you should have developed local support networks by this time.

14.11 Relocation Changes or Cancellation

If you cancel relocation services, standard cancellation fees per Section 8.3 apply, work already performed is non-refundable, third-party deposits for housing or attorneys are non-refundable, and you are responsible for any supplier cancellation fees. If we terminate services due to client breach, no refunds will be provided, you remain liable for any fees incurred, and you are responsible for completing relocation independently. If we cannot provide services due to force majeure, provisions of Section 18 apply, we will work with you to find solutions, and partial refunds may be provided for undelivered services.

15. Travel Services and Fora Travel Partnership

15.1 Fora Travel Agency Relationship

Travel booking services are provided through our partnership with Fora Travel, a licensed and registered travel agency platform. When you book travel services through us, you authorize us to act on your behalf with Fora Travel, bookings are processed through Fora Travel's agency, Fora Travel maintains required licenses, bonds, and supplier relationships, Fora Travel's terms and conditions also apply to your booking, payment for travel services flows through Fora Travel, and supplier contracts are between you and the suppliers such as airlines and hotels.

15.2 Our Role in Travel Services

We provide custom itinerary design and research, destination expertise and recommendations, coordination with Fora Travel for bookings, ongoing communication and support, and problem-solving during your travels. We do not own or operate airlines, hotels, or transportation; do not control Third-Party Supplier policies or operations; do not guarantee availability of any service; and do not guarantee quality of Third-Party Supplier services beyond reasonable selection.

15.3 Travel Service Bookings

When we book travel services, each service such as hotel, tour, or transfer is subject to supplier terms. Supplier cancellation and change policies vary. We will inform you of specific supplier policies. More restrictive policies may apply than our general terms. Non-refundable deposits and penalties are common, and some bookings cannot be changed or cancelled.

15.4 Airline Tickets and Flights

We typically do not book international flights, but when we do, airline tickets are subject to airline rules and restrictions. Ticket rules vary by airline, fare class, and route. Most tickets are non-refundable or have high change fees. We will inform you of ticket restrictions before purchase. Schedule changes are controlled by airlines, not us. We are not responsible for flight delays, cancellations, or changes. We will assist with rebooking but fees apply per airline policy.

15.5 Hotels and Accommodations

For hotels and accommodations we book, policies vary by property. Some require non-refundable deposits. Cancellation deadlines vary, typically twenty-four to seventy-two hours before check-in. We will inform you of specific property policies. Quality and service levels may vary. We select properties based on research but cannot guarantee your satisfaction. Issues with hotels should be addressed directly with hotel first. We will assist with serious problems but cannot guarantee resolution.

15.6 Ground Transportation

For ground transportation such as transfers or private vehicles, third-party operators provide services. Quality and reliability vary. We select trusted operators but cannot guarantee performance. You must communicate your needs clearly including flight times and luggage. Vehicle types may vary based on availability. Delays can occur due to traffic, weather, or vehicle issues. We are not liable for missed connections due to transportation delays.

15.7 Tours and Activities

For tours and activities we arrange, third-party tour operators provide services. Group tours may include other travelers not booked through us. Itineraries are subject to change by operators. Minimum participants may be required. Weather may affect activities. Physical requirements may apply. We rely on operator descriptions, and actual experiences may vary. We will assist with complaints but cannot guarantee satisfaction.

15.8 Travel Service Commissions

We earn commissions from Fora Travel and suppliers. Commissions do not affect prices you pay. Commission rates vary by supplier and service. We may also charge service fees for complex itineraries. Service fees and commission structures will be disclosed.

16. Group Travel Experiences

16.1 Nature of Group Travel Experiences

Group travel experiences are small group journeys typically for six to twelve participants featuring curated programming and facilitation, shared accommodations and meals, cultural activities and excursions, group dynamics and community building, and leadership by Beneath the Map Travel founders or facilitators.

16.2 Experience Inclusions and Exclusions

Standard group travel inclusions are accommodation as specified in experience description, meals as specified with typically most meals included, scheduled activities, workshops, and excursions, ground transportation for scheduled group activities, leadership and facilitation, experience materials and resources, and airport transfers if specified in experience description. Unless specified, the following are excluded: international airfare, travel insurance which is mandatory as detailed in Section 10, personal expenses, optional activities during free time, alcoholic beverages, gratuities for local guides and service providers, spa treatments or personal services, and single room supplement if you want private room.

16.3 Registration

Group travel bookings require completed registration form with all required information, $1,500 per person non-refundable deposit, acceptance of these Terms, and proof of travel insurance by thirty days before departure.

16.4 Shared Accommodations

Group experiences typically feature twin-share accommodations with two per room. We will match you with a same-gender roommate unless you book with companion. We do our best to match compatible roommates but cannot guarantee satisfaction. Single room supplements are available for additional fee subject to availability. Room types and configurations are subject to availability and property constraints.

16.5 Group Dynamics

Group travel experiences involve interacting closely with other participants, sharing experiences and vulnerabilities, respecting others' privacy and boundaries, contributing positively to group energy, managing personality differences respectfully, and participating fully or communicating need for space. We reserve the right to remove participants who disrupt the group, refuse service to individuals who violate code of conduct, and provide no refunds for removal due to misconduct.

16.6 Schedule and Programming

Daily schedule will be provided before departure. Schedule is subject to change based on weather, local conditions, and group needs. Some flexibility and spontaneity is built into programming. Mandatory activities will be clearly designated. Free time is included for rest and independent exploration. We reserve right to modify activities for safety or logistical reasons.

16.7 Physical and Emotional Demands

Group travel experiences may be physically and emotionally demanding including walking, hiking, or other physical activities; hot or cold climates; varied accommodation conditions; emotional processing and vulnerability; group process and interpersonal dynamics; limited privacy and personal space; and potential culture shock or discomfort. You must assess your readiness for these demands, disclose relevant health or mental health concerns, communicate your needs to facilitators, take responsibility for your self-care, and know when to opt out of activities that don't serve you.

16.8 Experience Cancellations

See Section 8.4 for experience-specific cancellation fees. If we cancel an experience due to insufficient enrollment, we will notify you no later than forty-five days before departure, you will receive full refund of all payments, we may offer alternative experience dates at your option, and we are not responsible for non-refundable airfare or other expenses.

16.9 Photography and Media Release

By participating in a group travel experience, you acknowledge that photos and videos may be taken during the experience, we may use images for marketing and promotional purposes, you may appear in images used publicly, you grant us rights to use such images without compensation, you may request to opt out of photos by notifying us, and we will respect reasonable requests not to photograph you.

17. Digital Products

17.1 Digital Product Types

Digital products include destination guides such as "Is Moving to Africa Right for You?", country-specific relocation resources, assessment tools and self-evaluation workbooks, travel planning templates, educational content and mini-courses, video or audio content, and membership communities if offered.

17.2 Purchase and Delivery

Digital products are sold via our website. Payment is required at time of purchase. Products are typically delivered immediately via email or download link. You are responsible for providing accurate email address and for downloading within any specified timeframe.

17.3 Non-Refundable Policy

Digital products are generally non-refundable once delivered or accessed. Exceptions exist if you request refund within twenty-four hours of purchase and have not accessed or downloaded product, if product is defective or materially different than described, or if delivery fails due to our error. No refunds will be provided for change of mind, failure to download within specified timeframe, dissatisfaction with content which is subjective, inability to use product due to technical limitations on your end, or loss of downloaded files.

17.4 Intellectual Property and Usage Rights

Digital products are protected by copyright. By purchasing, you receive limited license to access and use product for personal, non-commercial use, download for personal reference, and print for personal use if applicable. You may not share, distribute, or resell products; reproduce for commercial purposes; modify or create derivative works; remove copyright notices or attribution; upload to file-sharing or public platforms; or share login credentials for membership areas. Violation of these terms may result in termination of access without refund, legal action for copyright infringement, and liability for damages.

17.5 Updates and Revisions

Information in digital products may become outdated. We may update products periodically but are not obligated to provide updates. Updated versions may be provided at our discretion. Access to updates depends on product type and our policies.

17.6 Accuracy Disclaimer

While we strive for accuracy, information is provided for educational purposes, content reflects our opinions and experiences, rules, regulations, and conditions change frequently, you must verify information with official sources, and we are not liable for decisions based on product content. See Section 20 for limitations of liability.

18. Force Majeure and Unforeseen Circumstances

18.1 Force Majeure Definition

"Force Majeure Event" means any event or circumstance beyond our reasonable control, including but not limited to natural events such as earthquakes, tsunamis, hurricanes, floods, volcanic eruptions, fires, mudslides, avalanches, extreme weather conditions, and natural disasters of any kind; public health events including pandemics, epidemics, disease outbreaks, quarantines, health emergencies, and public health restrictions or lockdowns; political and civil events such as war, armed conflict, invasion, terrorism or threat of terrorism, civil unrest, riots, demonstrations, coups, political instability, and government orders or restrictions; labor and infrastructure issues including strikes, labor disputes, supplier bankruptcy or insolvency, critical infrastructure failures, and transportation disruptions; and any other cause beyond our reasonable control.

18.2 Impact on Services

If a Force Majeure Event occurs, we may be unable to provide all or part of your booked services, may need to modify itineraries or arrangements, may need to cancel bookings entirely, and delays may occur.

18.3 Cancellation Due to Force Majeure

If we cancel your booking before departure due to Force Majeure, you will receive credit or voucher for future travel equal to payments made, valid for twenty-four months from date of original booking, which can be applied to any of our services. No cash refunds will be provided unless we receive refunds from suppliers. We will work to rebook you on alternative dates if desired. You are not entitled to compensation beyond the credit.

If Force Majeure interrupts services after commencement, we will provide reasonable assistance in arranging alternative services. You are responsible for costs of alternative services unless we recover funds from suppliers. Any refunds depend on supplier refund policies, and we are not liable for additional costs you incur.

If you cancel due to Force Majeure directly preventing your travel, standard cancellation fees per Section 8 may be waived at our discretion. You may receive credit for future travel. Refund depends on supplier refund policies. Travel insurance should cover circumstances beyond our control. We will work with you in good faith but cannot guarantee refunds.

18.4 Government Travel Warnings and Restrictions

If official government travel warnings or restrictions are issued, we will inform you as soon as we become aware, may cancel or modify your booking, and you may have right to cancel per Section 18.3. Travel insurance should cover government warnings in most policies.

18.5 Supplier Failure

If Third-Party Suppliers fail to provide services due to insolvency, bankruptcy, or other reasons, we will use reasonable efforts to arrange alternatives. We are not liable for supplier failures. Refunds depend on ability to recover funds from suppliers. This is why travel insurance is mandatory. Our financial protection does not cover all Third-Party Suppliers.

18.6 No Liability for Force Majeure

We are not liable for failure to provide services due to Force Majeure, additional costs you incur due to Force Majeure, losses arising from Force Majeure, or changes or cancellations due to Force Majeure.

18.7 Travel Insurance Coverage

This section explains why travel insurance is mandatory. Insurance should cover trip cancellation due to Force Majeure, trip interruption due to Force Majeure, additional expenses incurred due to Force Majeure, and evacuation if necessary.

19. Risk Acknowledgment and Assumption of Risk

19.1 Inherent Risks of Travel

By booking with us, you acknowledge and accept that travel, particularly international travel and adventure travel, involves inherent risks including but not limited to health and safety risks such as illness or injury, accidents whether vehicle or recreational, exposure to infectious diseases, altitude sickness or climate-related illness, food or waterborne illness, inadequate or delayed medical care, medical evacuation challenges, and exposure to unfamiliar flora or fauna. Infrastructure and service risks include transportation delays or failures, accommodation quality variations, power outages or utility failures, communication limitations, road conditions and transportation safety standards, and different safety standards than home country. Security risks encompass crime including theft, robbery, assault, and fraud; political instability; civil unrest or demonstrations; terrorism; kidnapping in certain destinations; and local conflicts. Cultural and social risks involve cultural misunderstandings, language barriers, different legal systems and standards, discrimination or harassment, and different social norms regarding

gender, sexuality, and religion. Environmental risks include natural disasters, severe weather, extreme temperatures, high altitude, and remote locations with limited access to services.

19.2 Destination-Specific Risks

You acknowledge that destinations in Africa and Latin America may present heightened risks including different standards of infrastructure and safety, higher rates of certain diseases, more limited access to emergency services, greater cultural differences from Western norms, varying levels of political stability, and higher crime rates in certain areas. We will provide honest assessments of destination-specific risks, safety guidelines and recommendations, pre-departure information about precautions, and emergency contacts and support. You must research destinations thoroughly, review official travel advisories from sources such as U.S. State Department or UK Foreign Office, assess your personal risk tolerance, take recommended precautions, and follow safety guidance provided.

19.3 Voluntary Assumption of Risk

By booking with us, you voluntarily assume all risks associated with your travel, including those described above and any others not specifically listed. You acknowledge that you have been informed of these risks, have had opportunity to ask questions and obtain more information, choose to proceed despite these risks, accept personal responsibility for your safety, and will not hold us liable for risks that materialize.

19.4 Personal Responsibility

You are responsible for assessing whether you are physically and mentally fit for planned activities, following instructions and safety guidelines, avoiding unnecessary risks, being aware of your surroundings, securing your belongings, making prudent decisions about your safety, seeking medical attention when needed, following local laws and customs, and purchasing and maintaining adequate travel insurance.

19.5 No Guarantees

We cannot and do not guarantee your safety or security, that you will not become ill or injured, that services will be provided exactly as described, that you will enjoy the experience, that cultural adjustment will be easy, that relocation will meet your expectations, or that all planned activities will occur as scheduled.

19.6 Waiver of Claims

To the maximum extent permitted by law, you waive any claims against Beneath the Map Travel for injury, illness, or death arising from inherent travel risks; property loss or damage during travel; disappointment with services or experiences; consequences of your own decisions and actions; harm caused by Third-Party Suppliers; or events beyond our control. This waiver is a material inducement for us to provide services. Without this waiver, we would not offer these services.

20. Limitation of Liability

20.1 No Liability for Third-Party Suppliers

Beneath the Map Travel acts as an intermediary arranging services provided by independent third parties including airlines, rail companies, and other transportation providers; hotels, guesthouses, and accommodation providers; tour operators and activity providers; guides, drivers, and facilitators; restaurants and food service; immigration attorneys and consultants; and all other service providers. We do not own, operate, or control these Third-Party Suppliers. Therefore, we are not liable for acts, omissions, negligence, or willful misconduct of Third-Party Suppliers; quality, safety, or suitability of services provided by Third-Party Suppliers; failure of Third-Party Suppliers to perform; injury, illness, death, or property damage caused by Third-Party Suppliers; delays, cancellations, or changes by Third-Party Suppliers; or defects in equipment, vehicles, or facilities operated by Third-Party Suppliers. Our responsibility is limited to reasonable care in selecting Third-Party Suppliers, providing accurate information about services to extent available, coordinating bookings and arrangements, assisting with problems when they arise, and maintaining appropriate insurance.

20.2 Disclaimer of Warranties

To the maximum extent permitted by law, we provide all services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, warranties of fitness for a particular purpose, warranties of accuracy or completeness, warranties that services will meet your expectations, and warranties that services will be uninterrupted or error-free.

20.3 Maximum Liability Cap

To the maximum extent permitted by law, our total liability to you for any and all claims arising from or related to your booking or use of our services shall not exceed the total amount you paid to us for the specific services giving rise to the claim. This limitation applies regardless of the legal theory of liability whether contract, tort, negligence, strict liability, or other; whether

we were advised of the possibility of damages; or whether the limited remedy fails of its essential purpose.

20.4 Exclusion of Consequential Damages

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits or revenue; loss of data or information; loss of opportunity; emotional distress; reputational harm; cost of substitute services; or any damages beyond direct, actual losses. This exclusion applies even if such damages were foreseeable, we were advised of the possibility, or the limited remedy fails of its essential purpose.

20.5 Geographic and Regulatory Limitations

Different jurisdictions have different laws regarding limitation of liability. Where local law prohibits these limitations or requires different terms, these Terms shall be modified to the minimum extent necessary to comply with local law, all other provisions remain in full force, and the limitations apply to the fullest extent permitted by applicable law.

20.6 Independent Obligations

Nothing in these limitations affects your obligation to pay for services rendered or our right to recover payment owed.

20.7 Exceptions to Limitations

These limitations do not apply to liability that cannot be excluded or limited under applicable law, death or personal injury caused by our gross negligence or willful misconduct, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable consumer protection laws.

20.8 Reasonableness and Acknowledgment

You acknowledge that these limitations are reasonable given the nature of our services, our pricing reflects these limitations, we could not operate our business without these limitations, you have been advised to purchase travel insurance to cover risks we do not cover, and you have opportunity to decline our services if these limitations are unacceptable.

21. Indemnification

21.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Beneath the Map, LLC, and our officers, directors, employees, agents, contractors, successors, and assigns (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees including reasonable attorneys' fees arising from or related to your conduct including your violation of these Terms, your violation of any applicable law or regulation, your negligence or willful misconduct, your violation of rights of any third party, your failure to comply with instructions or safety guidelines, and your behavior during services including damage to property. This obligation extends to your representations including any false or misleading information you provide, failure to disclose required information whether medical or legal, and misrepresentation of your fitness or eligibility. You are responsible for your actions during services including injury or damage you cause to others, property damage you cause, criminal acts you commit, harassment or inappropriate behavior toward guides or other travelers, and violation of local laws or customs. You are also responsible for third-party claims including claims by other travelers affected by your actions, claims by service providers for damage or breach, and claims arising from your relationships with third parties.

21.2 Defense and Settlement

If a claim subject to indemnification is brought, we may assume defense at your expense. You may not settle any claim without our prior written consent. We may settle claims in our discretion. You must cooperate fully with defense of claims and must provide truthful information and testimony.

21.3 Notice and Cooperation

You must promptly notify us of any claim or potential claim, cooperate fully in the defense, provide documents and information requested, and not admit liability or fault without our consent.

21.4 Survival

This indemnification obligation survives termination of these Terms and completion of services.

22. Dispute Resolution and Governing Law

22.1 Governing Law

These Terms and any disputes arising from or related to them or your booking shall be governed by the laws of the State of Wyoming, United States of America, without regard to its conflict of law provisions.

22.2 Informal Resolution

Before initiating any formal dispute resolution, you must contact us in writing describing the dispute. We will attempt to resolve the matter informally within thirty days. Good faith negotiation is required from both parties. Most disputes can be resolved through communication.

22.3 Arbitration Agreement

Any dispute, claim, or controversy arising from or relating to these Terms or your booking that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall be conducted by a single arbitrator. Location shall be Cheyenne, Wyoming or another location mutually agreed. The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees unless arbitrator awards fees to prevailing party. Discovery shall be permitted as determined by arbitrator. The following may be brought in court rather than arbitration: small claims court actions within jurisdictional limits, actions to enforce arbitration awards, and actions seeking emergency or injunctive relief.

22.4 Class Action Waiver

You agree that any arbitration or court proceeding shall be conducted on an individual basis only and not as a class action, consolidated action, or representative action. You waive any right to participate in class action lawsuits, serve as class representative or member, consolidate claims with claims of others, or pursue claims on behalf of others. This waiver is severable from the arbitration agreement. If the class action waiver is found unenforceable, the arbitration agreement remains enforceable for individual claims.

22.5 Jurisdiction and Venue

If arbitration does not apply or is held unenforceable, exclusive jurisdiction lies in state and federal courts located in Wyoming. You consent to personal jurisdiction in Wyoming, waive any objection to venue in Wyoming, and waive any objection based on inconvenient forum.

22.6 Waiver of Jury Trial

If claims are not subject to arbitration, you waive your right to jury trial for any dispute arising from or related to these Terms or your booking.

22.7 Limitation Period

Any claim must be brought within one year of the date the claim accrues or it is forever barred. Claims accrue on date of service or when issue discovered for service issues, on date of booking or when issue discovered for booking issues, and on date payment was due for payment issues. This limitation period applies notwithstanding any statute of limitations that might otherwise apply.

22.8 Legal Fees

In any dispute resolution, each party typically bears its own legal fees. Prevailing party may recover reasonable attorneys' fees if arbitrator or court awards fees or local law provides for fee recovery. We may recover collection costs for unpaid amounts owed.

22.9 Severability of Dispute Resolution Provisions

If any provision of this Section 22 is held unenforceable, remaining provisions remain in effect, unenforceable provision shall be modified to minimum extent necessary, and overall intent to resolve disputes through arbitration shall be preserved.

23. Privacy Policy and Data Protection

23.1 Privacy Policy Incorporation

Our Privacy Policy is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to our Privacy Policy, available at www.beneaththemaptravel.com/privacy-policy.

23.2 Data Collection

We collect personal information necessary to provide services, including contact information such as name, email, phone, and address; passport and travel document information; date of birth and nationality; payment information; health and medical information when relevant; dietary restrictions and preferences; emergency contact information; travel preferences and history; and communications with us.

23.3 Use of Information

We use your information to process bookings and provide services, communicate with you about services, comply with legal obligations, share with Third-Party Suppliers as necessary, improve our services, send marketing communications with consent, maintain safety and security, and resolve disputes.

23.4 Sharing of Information

We may share your information with Third-Party Suppliers necessary for service delivery, payment processors, professional advisors such as attorneys and accountants, government authorities when required by law, and emergency contacts when necessary. We do not sell your personal information to third parties.

23.5 Data Security

We implement reasonable security measures to protect your information including secure servers and encrypted connections, limited access on need-to-know basis, secure payment processing, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

23.6 International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws. By using our services, you consent to such transfers.

23.7 Your Rights

You have rights regarding your personal information, which may include access to information we hold, correction of inaccurate information, deletion of information with limitations, objection to processing, data portability, and withdrawal of consent. To exercise these rights, contact us at info@beneaththemaptravel.com.

23.8 Retention Period

We retain information for duration of our relationship with you, as long as necessary to provide services, as required by law or regulation, and as necessary to resolve disputes.

23.9 Marketing Communications

We may send marketing communications if you have provided consent or we have legitimate interest and you have not opted out. By subscribing to our newsletter or email list, you consent

to receive periodic emails about our services, destinations, and offerings. You may unsubscribe at any time using the link in any email. Your email will not be sold or shared with third parties for their marketing purposes. Unsubscribing from marketing emails does not affect transactional emails related to bookings. You may opt out at any time by clicking unsubscribe in emails, contacting us at info@beneaththemaptravel.com, or adjusting account preferences.

23.10 Cookies and Tracking

Our website uses cookies and similar technologies. See our Cookie Policy for details about types of cookies we use, how to manage cookie preferences, and third-party cookies and analytics.

24. Intellectual Property

24.1 Ownership

All content on our website and in our materials, including but not limited to text, graphics, logos, images, videos, audio, software, and design, is owned by or licensed to Beneath the Map, LLC and is protected by copyright laws, trademark laws, trade secret laws, and other intellectual property rights.

24.2 Trademarks

"Beneath the Map" and "Beneath the Map Travel" and our logo are trademarks of Beneath the Map, LLC. You may not use our trademarks without prior written permission.

24.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial use, download materials expressly made available for download, and use digital products you purchase in accordance with Section 17. You may not modify, copy, distribute, or republish content without permission; use content for commercial purposes; remove copyright or proprietary notices; frame or mirror content on other websites; or use automated systems to access or scrape our website.

24.4 User Content

If you submit content to us such as reviews, testimonials, or photos, you retain ownership of your content but grant us perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display your content for marketing and promotional purposes, improving our

services, and any business purpose. You represent that you have rights to grant this license and waive moral rights to the extent permitted by law.

24.5 Copyright Infringement

If you believe content on our website infringes your copyright, notify us at info@beneaththemaptravel.com. Provide information identifying the copyrighted work, provide information identifying the infringing content, provide your contact information, include statement of good faith belief, and include statement under penalty of perjury.

24.6 Enforcement

We reserve the right to enforce our intellectual property rights, remove infringing content, terminate access for repeat infringers, and pursue legal remedies for infringement.

25. Communications and Contact

25.1 Primary Communication Method

Email is our primary communication method. You must provide valid email address, check email regularly particularly daily during travel planning and travel, check spam and junk folders for our emails, respond promptly to time-sensitive communications, and keep email address current.

25.2 Official Notices

Official notices will be sent to the email address you provided. Notices are deemed received immediately when sent via email or when you actually receive them, whichever is first. You are responsible for consequences of missing communications due to invalid email address, full inbox, spam filters, or failure to check email.

25.3 Emergency Contact

For emergencies during travel, contact our twenty-four-hour emergency phone provided at the time of travel or emergency email at info@beneaththemaptravel.com. We define "emergency" as safety threats, medical emergencies, or serious problems requiring immediate attention. For non-emergencies, contact us during business hours at info@beneaththemaptravel.com. Response time for routine matters is within one to two business days.

25.4 Change of Contact Information

You must notify us immediately of any change to email address, phone number, mailing address, or emergency contact information. We are not responsible for missed communications due to outdated contact information.

25.5 Electronic Communications Consent

By agreeing to these Terms, you consent to receiving electronic communications from us, including booking confirmations, payment receipts, service updates, marketing materials if opted in, and legal notices. Electronic communications satisfy any legal requirement that communications be in writing.

26. Complaints and Feedback

26.1 Complaint Procedure

If you have a complaint about our services, follow these steps. During service delivery, raise issues immediately with service providers or our staff, document issues with photos, dates, times, and details, and allow us opportunity to resolve issues in real-time. For formal written complaint, submit within thirty days of service completion to info@beneaththemaptravel.com, including booking reference, detailed description, supporting documentation, and desired resolution. We will acknowledge receipt within five business days, investigate thoroughly, respond with findings and proposed resolution within thirty days, and may request additional information. We will work in good faith toward fair resolution. Resolutions may include refund, credit, service remedy, apology, or no action if complaint is unfounded. Our decision will be communicated in writing.

26.2 Time Limits for Complaints

Complaints must be submitted within thirty days of service completion or thirty days of when issue occurred or should have been discovered, whichever is applicable. Late complaints may not be considered.

26.3 Feedback and Reviews

We welcome feedback. Positive feedback helps us improve and market our services. Constructive criticism helps us improve. We may request testimonials or reviews, but you are not obligated to provide feedback. If you choose to provide public reviews, be honest and fair, base reviews on actual experiences, and do not defame us or make false statements. We may respond to reviews publicly.

26.4 Compensation Limitations

Compensation for complaints is subject to limitations in Section 20, actual losses incurred, our liability caps, duty to mitigate damages, and reasonableness of claimed losses. We do not compensate for minor inconveniences, subjective dissatisfaction, expectations beyond what was promised, consequences of your own actions, or issues outside our control.

27. Age Requirements and Minors

27.1 Minimum Age to Book

You must be at least 18 years of age to make a booking with Beneath the Map Travel.

27.2 Minimum Age to Travel

Solo travelers must be at least eighteen years of age for all services, must have legal capacity to travel independently, and must meet passport and visa requirements independently. Accompanied minors under eighteen may participate if accompanied by parent or legal guardian. Parent or guardian must be on the same booking, is responsible for minor at all times, and must sign additional liability waivers.

27.3 Group Travel Experiences - Adults Only

Group travel experiences are designed for adults only. We do not accept bookings for persons under 18 for group travel experiences due to adult themes and content in programming, alcohol service possibilities, group dynamics, and liability considerations.

27.4 Relocation Services - Family Considerations

Relocation services may include minors when parents are relocating with children, proper documentation for minors is obtained, schooling needs are addressed, minor's wellbeing and adjustment are considered, and additional screening may be required.

27.5 Parental Consent and Waiver

Parents or legal guardians booking for minors must sign these Terms on behalf of the minor, sign additional waiver of liability for the minor, accept full responsibility for minor's conduct, supervise minor appropriately, ensure minor complies with all rules, and indemnify us for minor's actions.

27.6 Unaccompanied Minors Not Permitted

We do not accept bookings for unaccompanied minors, meaning those traveling without parent or guardian.

28. Code of Conduct

28.1 Expected Behavior

All clients must treat staff, guides, and other travelers with respect; behave in culturally appropriate manner; follow instructions and guidelines; respect local laws, customs, and norms; refrain from harassment, discrimination, or offensive behavior; maintain personal hygiene and cleanliness; respect others' space, property, and privacy; consume alcohol responsibly if at all; and refrain from illegal drug use.

28.2 Cultural Sensitivity Requirements

Given our focus on deep cultural immersion, you must approach cultural differences with openness and respect, refrain from judgmental or superior attitudes, ask questions respectfully when uncertain, observe and adapt to local customs, dress appropriately for cultural context, respect religious sites and practices, be mindful of photography and ask permission, and engage authentically rather than as "tourist" seeking entertainment.

28.3 Prohibited Behavior

The following behaviors may result in immediate termination without refund: harassment whether sexual, verbal, or physical of anyone; discrimination based on race, gender, sexuality, religion, nationality, or other characteristics; violence or threats of violence; illegal activity; drug use or possession where illegal; excessive alcohol consumption affecting others; damage to property; theft; behavior creating safety risks; behavior that significantly disrupts group experience; and exploitative behavior toward children or vulnerable persons.

28.4 Consequences of Misconduct

If you violate the code of conduct, we may issue warnings, may remove you from group activities, may terminate services immediately without refund, and you will be responsible for all costs of leaving services early, remain liable for damages caused, forfeit all payments made, may have information shared with authorities if appropriate, and may be refused future bookings.

28.5 Duty to Report

If you witness serious misconduct by other travelers, report to us immediately. We will investigate and take appropriate action. Your safety and wellbeing are priorities.

29. Third-party Services and Suppliers

29.1 Independent Third Parties

Services include arrangements with independent third-party suppliers who are not employees or agents of Beneath the Map Travel, including but not limited to airlines and transportation companies, hotels and accommodation providers, tour operators and activity providers, guides, drivers, and facilitators, restaurants and food service, immigration attorneys and consultants, insurance providers, and Fora Travel and its supplier network.

29.2 No Control Over Third Parties

We do not own or operate Third-Party Suppliers, do not control their operations, policies, or personnel, do not guarantee their performance or quality, do not ensure they meet specific standards beyond our reasonable selection process, and do not assume liability for their actions or omissions.

29.3 Third-Party Terms Apply

When using Third-Party Suppliers, their terms and conditions apply to their services, their liability limitations apply, their cancellation policies may be more restrictive than ours, their insurance and protections or lack thereof apply, you may need to sign separate waivers or agreements, and you contract directly with them for their services.

29.4 Supplier Changes

We reserve the right to substitute Third-Party Suppliers when necessary due to availability issues, quality concerns, safety issues, Force Majeure, business decisions, or other circumstances beyond our control. We will use reasonable efforts to provide equivalent or superior alternatives.

29.5 Direct Resolution

For issues with Third-Party Suppliers, address issues directly with the supplier when appropriate, contact us for assistance in resolving issues, and understand that we will advocate on your behalf but cannot guarantee resolution. Supplier policies and procedures govern their services. Complaints should be submitted to both us and the supplier.

29.6 Links and References

Our website may contain links to third-party websites or references to third-party services. These are provided for convenience only. We do not endorse linked websites or referenced services and are not responsible for content, accuracy, or practices of third parties. Third-party privacy policies and terms govern their sites and services. Your use of third-party sites is at your own risk.

30. Website Use and Online Bookings

30.1 Website Access

Our website is provided for information about our services, making booking inquiries and reservations, accessing resources and content, and communication with us. We reserve the right to modify, suspend, or discontinue the website at any time; restrict access to certain features or content; monitor website use; and terminate access for violations of these Terms.

30.2 Account Security

If we provide user accounts, you are responsible for maintaining account security, must keep passwords confidential, must notify us immediately of unauthorized access, are responsible for all activity under your account, and we are not liable for losses due to compromised accounts.

30.3 Accurate Information

When using our website, provide accurate, current, complete information; update information as needed; do not impersonate others; do not use false or misleading information; and do not create multiple accounts without permission.

30.4 Prohibited Uses

You may not use our website to violate any laws or regulations, infringe intellectual property rights, transmit harmful code such as viruses or malware, attempt to gain unauthorized access to systems, interfere with website operation, scrape or data mine content, use for commercial purposes without permission, harass, abuse, or harm others, or post false or misleading content.

30.5 Online Booking Process

When booking through our website, follow prompts and provide all required information, review booking summary carefully before confirming, understand that booking is not confirmed

until you receive booking confirmation, expect to receive confirmation email, check spam and junk folders if confirmation not received, and contact us if confirmation not received within twenty-four hours.

30.6 Technical Issues

While we strive for reliability, technical issues may occur such as downtime, errors, or glitches. We are not liable for damages from technical issues or for lost data or incomplete bookings due to technical problems. Contact us if you experience technical difficulties and keep records of transactions and communications.

30.7 Mobile Applications

If we offer mobile apps, similar terms apply. Apps are licensed for personal, non-commercial use. Updates may be required. We may discontinue apps at any time. App store terms also apply, and device requirements apply.

31. Modification of Terms

31.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion. Modifications may be necessary due to changes in laws or regulations, changes in our business operations, changes in services offered, risk management needs, industry best practices, or other business reasons.

31.2 Notice of Changes

When we modify Terms, we will post updated Terms on our website, will update the "Last Updated" date, will notify you via email if changes are material, and continued use of services constitutes acceptance of changes.

31.3 Application of Changes

Terms in effect at time of booking govern your booking. Changes do not retroactively affect existing bookings. New bookings after change effective date are subject to new Terms. Material changes may require affirmative acceptance.

31.4 Review Obligation

You should review Terms periodically for changes, check the "Last Updated" date, contact us with questions about changes, and decline to book if you disagree with changes.

32. Severability

If any provision of these Terms is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to be legal, valid, and enforceable. If modification is not possible, the provision shall be severed. All other provisions remain in full force and effect. The invalidity of one provision does not affect the validity of other provisions.

33. Entire Agreement

These Terms, together with your booking confirmation, our Privacy Policy, and any written addenda or modifications signed by both parties, constitute the entire agreement between you and Beneath the Map Travel regarding your booking and supersede all prior agreements, representations, warranties, and understandings, whether written or oral. No employee or agent has authority to modify these Terms unless done in writing by an authorized officer of Beneath the Map, LLC.

34. Contact Information

Beneath the Map, LLC doing business as Beneath the Map Travel can be reached at the following. Mailing Address: 22642 SE 280th Place, Maple Valley, WA 98038. General Email: info@beneaththemaptravel.com. Phone: +1-619-701-8735. Emergency Contact during travel to be provided at time of travel, as it is dependent on location and destination. Website: www.beneaththemaptravel.com.

For specific inquiries, contact us at info@beneaththemaptravel.com.

ACKNOWLEDGMENT AND ACCEPTANCE

By making a booking with Beneath the Map Travel, by checking the box indicating your acceptance of these Terms, or by using any of our services, you acknowledge that you have read and understood these Terms in their entirety, you have had the opportunity to ask questions and seek clarification, you agree to be bound by these Terms, you accept the risks, limitations, and obligations set forth herein, you understand that these Terms constitute a legally binding agreement, you have been advised to purchase comprehensive travel insurance, you

understand that international travel involves inherent risks, and you voluntarily assume all risks associated with services provided.

If you do not agree to these Terms, do not make a booking or use our services.

END OF TERMS AND CONDITIONS

Last Updated:January 10, 2026 Effective Date: January 10, 2026

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